Question 1

How many languages do you support for translation services?

Accepted Answer

We support professional translation services in 83 languages including English, Spanish, French, German, Chinese, Japanese, Arabic, Russian, Portuguese, Italian, Dutch, Korean, Hindi, Turkish, and 69 more languages. Our network of expert freelance translators covers all major world languages and many regional dialects.

Question 2

What are your translation service pricing rates?

Accepted Answer

Translation pricing varies based on language pair, document complexity, and turnaround time. Standard document translation typically ranges from €0.08 to €0.15 per word. Certified translations start at €40 per page. Technical and specialized translations may have higher rates. Upload your document for an instant free quote with exact pricing.

Question 3

How long does a translation project take?

Accepted Answer

Standard translation turnaround time is 24-48 hours for documents up to 2,000 words. Larger projects typically take 2-5 business days. We offer express service (12-24 hours) and urgent service (same-day delivery) for additional fees. Complex technical or legal documents may require additional time for quality assurance.

Question 4

Do you provide certified translations?

Accepted Answer

Yes, we provide certified and notarized translations for official documents including birth certificates, marriage certificates, academic transcripts, legal contracts, and immigration documents. Our certified translations are accepted by government agencies, courts, universities, and embassies worldwide. Each certified translation includes an official stamp and translator's declaration.

Question 5

What types of documents can you translate?

Accepted Answer

We translate all document types including legal contracts, business reports, technical manuals, medical records, academic papers, marketing materials, websites, software interfaces, financial statements, patents, and personal documents. We accept files in PDF, Word, Excel, PowerPoint, HTML, and plain text formats.

Question 6

How do you ensure translation quality?

Accepted Answer

All translations undergo a rigorous quality assurance process. We assign projects to native-speaking translators with subject matter expertise. Each translation is reviewed by a second linguist for accuracy, consistency, and cultural appropriateness. Technical and legal translations receive additional specialist review. We maintain a 4.8/5 star average rating from over 127 client reviews.

Question 7

Can you handle large volume translation projects?

Accepted Answer

Yes, we specialize in large-scale translation projects. Our network of 16+ professional freelance translators allows us to handle projects of any size while maintaining consistent quality and meeting tight deadlines. We use translation memory technology to ensure terminology consistency across large document sets and offer volume discounts for projects over 10,000 words.

Question 8

Do you offer interpretation services?

Accepted Answer

Yes, we provide professional interpretation services for conferences, business meetings, legal proceedings, medical appointments, and events. We offer both consecutive and simultaneous interpretation in 83 languages. Our interpreters are experienced professionals with subject matter expertise. Services can be provided on-site or remotely via video conference.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including credit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and corporate invoicing for business clients. Payment is typically due upon project completion. For large projects, we offer flexible payment terms with 50% upfront and 50% upon delivery. All transactions are secure and encrypted.

Question 10

How do I get started with a translation project?

Accepted Answer

Getting started is easy: 1) Upload your document using our Document Upload & Analysis tool for instant AI-powered analysis and quote generation. 2) Review the quote with pricing, turnaround time, and service options. 3) Approve the quote and make payment. 4) Our team assigns the best translator for your project. 5) Receive your completed translation with quality guarantee. Contact us at fax.muteba@gmail.com or +49 911 473708 for assistance.

Question 11

Do you offer revision services for existing translations?

Accepted Answer

Yes, we provide revision and proofreading services for translations completed by other providers. Our expert linguists will review your existing translation for accuracy, grammar, terminology consistency, and cultural appropriateness. We offer detailed feedback and corrections. Revision pricing is typically 30-50% of new translation rates depending on the quality of the original work.

Question 12

What are your business hours?

Accepted Answer

Our office hours are Monday through Friday, 9:30 AM to 6:30 PM (Central European Time). We are closed on Saturdays and Sundays. However, you can submit translation requests 24/7 through our website, and urgent projects can be arranged by calling +49 171 9955177. We respond to all inquiries within 2 business hours during office hours.